Do I need to print my ticket and bring it to the festival?
You can either print your ticket or present the digital version on your mobile device. We will not have a list of ticket purchaser names at the festival entry gate; therefore you must present a ticket to be granted admission to the festival.
What can I expect at the Great Lakes Festival?
You can expect to find an authentic experience complete with plenty of beer, wine, and food samples, as well as exciting entertainment including live music, an up-close magician, live cooking seminars and tons of fun. Visit our Event Timetable to see what son the agenda!
How do I buy tickets to the festival?
Please visit our Tickets page.
What is your refund policy?
All tickets are non-refundable. No refunds will be given to customers who miss an event. You can, however, transfer your ticket to another individual.
Do ticket prices increase on the day of the Event?
At the door prices will increase by $10.00.
Do you offer discounted designated driver tickets?
Yes, we offer a non-drinker pass for $10 pre-sale.
Are there discounts for groups?
Groups of 20 or more tickets receive a 20% discounted price. Call your friends! (Tickets must be purchased together in order to receive the discounted rate)
I lost my ticket printout. How do I print another one?
You can reprint the ticket from the Eventbrite email you received. You can also show your ticket on your electronic device at the door.
I lost my ticket; can I get in the festival with my ID?
No, you must either bring the physical printed ticket to the entry gate, or have the ticket on your mobile device to be scanned. You can reprint he ticket from your Eventbrite email.
I purchased a ticket and can’t attend; can I get a refund?
All tickets are non-refundable. No refunds will be given to customers who miss the event. You can, however, transfer your ticket to another individual.
Do I have to be 21 years of age to enter the festival?
Yes, all Great Lakes Festival attendees must be 21 years of age to enter the festival.
I lost my ID; what other documentation is acceptable proof of age?
If you cannot locate your driver’s license, other forms of acceptable proof of age include your birth certificate, passport or other government issued ID.
When are sampled served?
The floor is open for sampling on Saturday from 12PM to 8PM with entertainment continuing until 9 PM. The floor is open for sampling 12PM – 5PM on Sunday.
Can I bring my young child to the festival?
Children are not allowed in the festival.
Can I bring my pet to the festival?
No animals (other than service animals) will be allowed in the festival.
What is the cancellation policy?
All ticket purchasers will be alerted via email provided at the time of purchase if the festival is cancelled or rescheduled. If cancelled, you will be fully refunded. In the event that the festival is rescheduled, if you are unable to make the new date then a full refund will be entitled. All refunds for those unable to make the rescheduled date must be requested prior to original event date.
Are discount codes available?
Discount codes may become available thanks to sponsors, holidays or other reasons determined by the Great Lakes Festival Team. Be sure to like the Great Lakes Festival on Facebook to keep an eye out for discounts and offers.
Is camping available?
Camping is available on the fairgrounds. Visit our Camping page for the full details.
Who do I contact if I have a question?
Please feel free to visit our Contact Us form if you have any questions or concerns.